Service Communication of BRT Trans Jateng in Fostering Passenger Satisfaction on the Semarang–Grobogan Route. Journal of Human Interaction and Social Studies, [S. l.], v. 1, n. 4, p. 51–65, 2026. DOI: 10.65310/mxp4f930. Disponível em: https://researchfrontiers.id/sapientiadiversalis/article/view/370. Acesso em: 11 nov. 2026.